Primrose Billing in Cardiology practices

Billing specialist for
Cardiology practices

Empower your cardiology practice with Primrose, the cutting-edge billing solution designed exclusively for the unique needs of cardiology professionals

Basic Billing functions

Area	Inhouse billing staff	Primrose	Advantage
Billing functions	Handles all basic billing tasks	Handles all basic billing tasks	Both
Transparency	Having an in-house biller gives you direct access to billing information	We pride in being transparent, and you get real-time access to view reports through Dashboard or mobile app	Both
Patient calls	Taking patient calls takes up staff time	Primrose handles all incoming patient calls with questions on balance and takes payments over the phone. ¹	Both
Mail processing	Processing incoming mail takes up staff time	We set up a dropbox to receive and process all incoming mail, including EOBS. ¹	Both
Check depositing	Handling checks adds additional time to your busy schedule	Primrose deposits checks saving you trips to your bank ¹	Primrose
Appeals	If you have experienced staff, they get good at appeals over time.	Primrose has a dedicated AR team that specializes in their own domain and gain expertise in appeals. ¹	Primrose
Continuity	During this period of high staff turnover, if your billing staff leaves, your practice could be in a crisis.	Primrose uses a team-based approach with cross trained staff; if one staff leaves, it has no impact on the overall performance	Primrose
Revenue	Billing staff tend to focus on their day-to-day tasks	Over the years, we have developed multiple strategies to maximize your revenue. ¹	Primrose
Prior Auth	Billing staff will rely on your frontdesk staff to get prior authorizations	We get prior authorization for all tests, & hospital procedures. This can cut down your staff hours by 16 hours each week. ¹	Primrose
Coding	Billing staff are rarely coders as those are completely different skills. This leads to lost revenue and audits when physician codes complex surgery or procedure claims	We have experienced specialty coders for all hospital procedures and surgeries. ¹	Primrose
Bank reconciliation	Billing staff do not reconcile with the bank statement and a few missing checks could result in thousands of dollars in lost revenue	We reconcile bank statements with our records and track any missing payments.¹	Primrose
Custom Reports	Billing staff do not have the ability or skillset to generate custom reports	Our dashboard breaks down revenue by main tests such as ECHO, Stress & Nuclear Imaging. We support custom report generation with our premium plans. See details here.	Primrose

¹ - feature is available only in our Premium & Enterprise plans. Click to view our plans

Previsit Services

Area	Inhouse billing staff	Primrose	Advantage
Reminders	Add on feature to EMR; uses external vendors to send out reminders; additional fees apply	Built-in feature; Default with all plans; no additional fee	Primrose
Eligibility	Add on feature to EMR; uses external vendors to verify eligibility; additional fees apply	Default in Premium & Enterprise plan at no additional fee	Primrose
Estimation	Your frontdesk staff does not know or are reluctant to collect money upfront. Increased high deductible plans result in thousands of dollars being lost.	We estimate what the patient will owe at the time of the visit giving the frontdesk staff the confidence to collect. Fees apply*	Primrose
Checkin	EMR vendors do not have a way to collect copay	As a part of the check-in we collect copays and deductibles. Combining Estimation significantly improves your upfront collection for tests and procedures.	Primrose
Self service	Some EMR vendors allow patients to manage their appointments through a patient portal but utilization of portals by patients have proven to be low.	Along with reminders, we also allow patients to manage their own appointments.	Primrose
Messaging	Some EMR vendors allow messaging through a patient portal but utilization of portals by patients have proven to be low.	Our system allows you to message patients, send documents & images securely	Primrose
Prior Auth	EMR vendors do not support prior authorization.	We get prior authorization for tests, procedures and surgeries. Your savings will be significant as our staff takes up the workload ¹	Primrose
Reviews	EMR vendors do not remind patients to leave reviews leaving and your practice ends up losing patients	We remind patients to leave a reminder after their appointment to dramatically increase your Google reviews	Primrose

¹ - feature is available only in our Premium & Enterprise plans. Click to view our plans

“ I used an inhouse biller the first year of my practice and then switched to a top EMR vendor for the next year. Both attempts failed and I have been using Primrose over the last 5 years and I couldn’t be happier with their solution. Recommended ”

Sunnyvale Cardiology

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