Features | Essentials Plan | Enhanced Plan | Premium Plan | |
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Billing Services Choose a plan that matches your need. |
Charge entry We will pull charges from your EMR software. Or from a charge capture software. |
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Claim scrubbing We scrub your claims before submission to maximize clean claim submission rate. |
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Claim filing After scrubbing, we submit most claims electronically. We also submit paper claims when needed. |
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Remit posting We post payments whether it is received electronically or on paper |
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Receivable management We check the status of all unpaid claims. We also call to understand the fix any denials or resubmissions. |
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Claims appeals A systematic approach to appeal claims with a skilled AR team. We offer different plans to match what your needs. |
Appeals x 1 | Appeals x 2 | Appeals x 3 | |
Patient statements Consistent efforts are required to collect on those unpaid patient balances. This comes standard with Enhanced and Premium plans. |
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Software Integrated software that works cohesively, giving you real-time, actionable information |
Mobile App for busy providers Take your practice with you anywhere you go. Monitor your revenue with Reporting module. Pull up patient history anytime. Rounding module for facility-based providers to capture charges. |
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Effortless appointment management Give your frontdesk effortless appointment management tools. Patient engagement tool built in to reduce phone calls. |
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Practice Management software Primrose perfected their billing software over the 15 years to maximize your revenue. View details on any claims with a single click. |
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Transparent reporting with dashboard Specific reports and graphs to understand how your practice is performing. Easily export data for additional analysis. |
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Patient satisfaction with online payments Improve balance collection with a simple online payment option. |
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Previsit Services Keep your front desk humming while maximizing patient collection and improving client satisfaction. |
Reduce no-shows with reminders We send automated SMS reminders to reduce no-shows. We also allow patients to manage their own appointments & reduces calls to your frontdesk. |
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Verify eligibility to reduce denials Avoid costly wrong insurance denials with eligibility verifications. Know your patient copays and deductibles. |
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Build 5-star Google Reviews It is vital for your practice to build a stellar digital reputation. We remind patients to leave a reminder after their appointment to dramatically increase your Google reviews |
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Know exact amount to collect from patients We estimate what the patient will owe at the time of the visit giving the frontdesk staff the confidence to collect. |
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Premium Services Gold standard service and white glove account handling. |
Lock box services We accept all paper remits on your behalf, scan, index and process them. |
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Facesheets & medical records pulls We reach out to your facilities and pull face sheets and medical records on your behalf. |
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MIPS submission We collect quality metrics and submit MIPS data on your behalf. |
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Deposit processing Avoid long lines at the bank to deposit checks. We process and deposit them directly in your bank account. |
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Bank reconciliation We reconcile our collections with your bank account to ensure every penny is accounted for. We track and get unmatched checks reissued. |
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Coding audits Our coders perform quarterly audits and give feedback on missed revenue opportunities. |
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Improve patient collection Turn on dunning and soft collection features when you need it. |
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Custom reports Get up to two custom reports yearly at no additional cost. |
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Opportunity analysis Our account managers analyze your account to identify new revenue opportunities. |