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2.25%
3.75%
5%
| Features | Essentials Plan | Enhanced Plan | Premium Plan | |
|---|---|---|---|---|
| Billing Services Choose a plan that matches your need. | Charge entry We will pull charges from your EMR software. Or from a charge capture software. |  | | |
| Claim scrubbing We scrub your claims before submission to maximize clean claim submission rate. | | | | |
| Claim filing After scrubbing, we submit most claims electronically. We also submit paper claims when needed. | | | | |
| Remit posting We post payments whether it is received electronically or on paper | | | | |
| Receivable management We check the status of all unpaid claims. We also call to understand the fix any denials or resubmissions. | | | | |
| Claims appeals A systematic approach to appeal claims with a skilled AR team. We offer different plans to match what your needs. | Appeals x 1 | Appeals x 2 | Appeals x 3 | |
| Patient statements Consistent efforts are required to collect on those unpaid patient balances. This comes standard with Enhanced and Premium plans. | | | ||
| Software Integrated software that works cohesively, giving you real-time, actionable information | Mobile App for busy providers Take your practice with you anywhere you go. Monitor your revenue with Reporting module. Pull up patient history anytime. Rounding module for facility-based providers to capture charges. | | | |
| Effortless appointment management Give your frontdesk effortless appointment management tools. Patient engagement tool built in to reduce phone calls. | | | | |
| Practice Management software Primrose perfected their billing software over the 15 years to maximize your revenue. View details on any claims with a single click. | | | | |
| Transparent reporting with dashboard Specific reports and graphs to understand how your practice is performing. Easily export data for additional analysis. | | | | |
| Patient satisfaction with online payments Improve balance collection with a simple online payment option. | | | ||
| Previsit Services Keep your front desk humming while maximizing patient collection and improving client satisfaction. | Reduce no-shows with reminders We send automated SMS reminders to reduce no-shows. We also allow patients to manage their own appointments & reduces calls to your frontdesk. | | | |
| Verify eligibility to reduce denials Avoid costly wrong insurance denials with eligibility verifications. Know your patient copays and deductibles. | | | ||
| Build 5-star Google Reviews It is vital for your practice to build a stellar digital reputation. We remind patients to leave a reminder after their appointment to dramatically increase your Google reviews | | |||
| Know exact amount to collect from patients We estimate what the patient will owe at the time of the visit giving the frontdesk staff the confidence to collect. | | |||
| Premium Services Gold standard service and white glove account handling. | Lock box services We accept all paper remits on your behalf, scan, index and process them. | | ||
| Facesheets & medical records pulls We reach out to your facilities and pull face sheets and medical records on your behalf. | | |||
| MIPS submission We collect quality metrics and submit MIPS data on your behalf. | | |||
| Deposit processing Avoid long lines at the bank to deposit checks. We process and deposit them directly in your bank account. | | |||
| Bank reconciliation We reconcile our collections with your bank account to ensure every penny is accounted for. We track and get unmatched checks reissued. | | |||
| Coding audits Our coders perform quarterly audits and give feedback on missed revenue opportunities. | | |||
| Improve patient collection Turn on dunning and soft collection features when you need it. | | |||
| Custom reports Get up to two custom reports yearly at no additional cost. | | |||
| Opportunity analysis Our account managers analyze your account to identify new revenue opportunities. | |