Primrose Billing in Cardiology practices
Medical billing in cardiology practice
Empower your cardiology practice with Primrose, the cutting-edge billing solution designed exclusively for the unique needs of cardiology professionals
Basic Billing functions
| AREA | INHOUSE BILLING STAFF | PRIMROSE | ADVANTAGE | |
|---|---|---|---|---|
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Billing functions |
Handles all basic billing tasks |
Handles all basic billing tasks |
Both |
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Transparency |
Having an in-house biller gives you direct access to billing information
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We pride in being transparent, and you get real-time access to view reports through Dashboard or mobile app |
Both |
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Patient calls
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Taking patient calls takes up staff time
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Primrose handles all incoming patient calls with questions on balance and takes payments over the phone. ¹
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Both |
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Mail processing |
Processing incoming mail takes up staff time |
We set up a dropbox to receive and process all incoming mail, including EOBS. ¹
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Both |
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Check depositing |
Handling checks adds additional time to your busy schedule |
Primrose deposits checks saving you trips to your bank ¹ |
Primrose |
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Appeals |
If you have experienced staff, they get good at appeals over time. |
Primrose has a dedicated AR team that specializes in their own domain and gain expertise in appeals. ¹ |
Primrose |
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Continuity |
During this period of high staff turnover, if your billing staff leaves, your practice could be in a crisis.
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Primrose uses a team-based approach with cross trained staff; if one staff leaves, it has no impact on the overall performance |
Primrose |
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Revenue |
Billing staff tend to focus on their day-to-day tasks
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Over the years, we have developed multiple strategies to maximize your revenue. ¹ |
Primrose |
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Prior Auth |
Billing staff will rely on your frontdesk staff to get prior authorizations |
We get prior authorization for all tests, & hospital procedures. This can cut down your staff hours by 16 hours each week. ¹ |
Primrose |
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Coding |
Billing staff are rarely coders as those are completely different skills. This leads to lost revenue and audits when physician codes complex surgery or procedure claims |
We have experienced specialty coders for all hospital procedures and surgeries. ¹ |
Primrose |
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Bank reconciliation |
Billing staff do not reconcile with the bank statement and a few missing checks could result in thousands of dollars in lost revenue |
We reconcile bank statements with our records and track any missing payments.¹ |
Primrose |
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Custom Reports |
Billing staff do not have the ability or skillset to generate custom reports |
Our dashboard breaks down revenue by main tests such as ECHO, Stress & Nuclear Imaging. We support custom report generation with our premium plans. See details here. |
Primrose |
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¹ – feature is available only in our Premium & Enterprise plans. Click to view our plans |
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Previsit Services
| AREA | INHOUSE BILLING STAFF | PRIMROSE | ADVANTAGE |
|---|---|---|---|
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Reminders |
Add on feature to EMR; uses external vendors to send out reminders; additional fees apply |
Built-in feature; Default with all plans; no additional fee |
Primrose |
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Eligibility |
Add on feature to EMR; uses external vendors to verify eligibility; additional fees apply |
Default in Premium & Enterprise plan at no additional fee |
Primrose |
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Estimation |
Your frontdesk staff does not know or are reluctant to collect money upfront. Increased high deductible plans result in thousands of dollars being lost. |
We estimate what the patient will owe at the time of the visit giving the frontdesk staff the confidence to collect. Fees apply* |
Primrose |
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Checkin |
EMR vendors do not have a way to collect copay |
As a part of the check-in we collect copays and deductibles. Combining Estimation significantly improves your upfront collection for tests and procedures. |
Primrose |
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Self service |
Some EMR vendors allow patients to manage their appointments through a patient portal but utilization of portals by patients have proven to be low. |
Along with reminders, we also allow patients to manage their own appointments. |
Primrose |
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Messaging |
Some EMR vendors allow messaging through a patient portal but utilization of portals by patients have proven to be low. |
Our system allows you to message patients, send documents & images securely |
Primrose |
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Prior Auth |
EMR vendors do not support prior authorization. |
We get prior authorization for tests, procedures and surgeries. Your savings will be significant as our staff takes up the workload ¹ |
Primrose |
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Reviews |
EMR vendors do not remind patients to leave reviews leaving and your practice ends up losing patients |
We remind patients to leave a reminder after their appointment to dramatically increase your Google reviews |
Primrose |
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¹ – feature is available only in our Premium & Enterprise plans. Click to view our plans |
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Primrose is here to help you all the way
Enable the success of your practice. From day one, we make it easy to get up and running with Primrose. Once onboarded, our support team is ready to make sure that your success continues with our specialized services.