Primrose Billing in Cardiology practices
Billing specialist for
Cardiology practices
Empower your cardiology practice with Primrose, the cutting-edge billing solution designed exclusively for the unique needs of cardiology professionals
Basic Billing functions
| AREA | INHOUSE BILLING STAFF | PRIMROSE | ADVANTAGE | |
|---|---|---|---|---|
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Billing functions |
Handles all basic billing tasks |
Handles all basic billing tasks |
Both |
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Transparency |
Having an in-house biller gives you direct access to billing information
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We pride in being transparent, and you get real-time access to view reports through Dashboard or mobile app |
Both |
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Patient calls
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Taking patient calls takes up staff time
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Primrose handles all incoming patient calls with questions on balance and takes payments over the phone. ¹
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Both |
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Mail processing |
Processing incoming mail takes up staff time |
We set up a dropbox to receive and process all incoming mail, including EOBS. ¹
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Both |
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Check depositing |
Handling checks adds additional time to your busy schedule |
Primrose deposits checks saving you trips to your bank ¹ |
Primrose |
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Appeals |
If you have experienced staff, they get good at appeals over time. |
Primrose has a dedicated AR team that specializes in their own domain and gain expertise in appeals. ¹ |
Primrose |
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Continuity |
During this period of high staff turnover, if your billing staff leaves, your practice could be in a crisis.
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Primrose uses a team-based approach with cross trained staff; if one staff leaves, it has no impact on the overall performance |
Primrose |
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Revenue |
Billing staff tend to focus on their day-to-day tasks
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Over the years, we have developed multiple strategies to maximize your revenue. ¹ |
Primrose |
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Prior Auth |
Billing staff will rely on your frontdesk staff to get prior authorizations |
We get prior authorization for all tests, & hospital procedures. This can cut down your staff hours by 16 hours each week. ¹ |
Primrose |
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Coding |
Billing staff are rarely coders as those are completely different skills. This leads to lost revenue and audits when physician codes complex surgery or procedure claims |
We have experienced specialty coders for all hospital procedures and surgeries. ¹ |
Primrose |
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Bank reconciliation |
Billing staff do not reconcile with the bank statement and a few missing checks could result in thousands of dollars in lost revenue |
We reconcile bank statements with our records and track any missing payments.¹ |
Primrose |
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Custom Reports |
Billing staff do not have the ability or skillset to generate custom reports |
Our dashboard breaks down revenue by main tests such as ECHO, Stress & Nuclear Imaging. We support custom report generation with our premium plans. See details here. |
Primrose |
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¹ - feature is available only in our Premium & Enterprise plans. Click to view our plans |
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Previsit Services
| AREA | INHOUSE BILLING STAFF | PRIMROSE | ADVANTAGE |
|---|---|---|---|
|
Reminders |
Add on feature to EMR; uses external vendors to send out reminders; additional fees apply |
Built-in feature; Default with all plans; no additional fee |
Primrose |
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Eligibility |
Add on feature to EMR; uses external vendors to verify eligibility; additional fees apply |
Default in Premium & Enterprise plan at no additional fee |
Primrose |
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Estimation |
Your frontdesk staff does not know or are reluctant to collect money upfront. Increased high deductible plans result in thousands of dollars being lost. |
We estimate what the patient will owe at the time of the visit giving the frontdesk staff the confidence to collect. Fees apply* |
Primrose |
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Checkin |
EMR vendors do not have a way to collect copay |
As a part of the check-in we collect copays and deductibles. Combining Estimation significantly improves your upfront collection for tests and procedures. |
Primrose |
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Self service |
Some EMR vendors allow patients to manage their appointments through a patient portal but utilization of portals by patients have proven to be low. |
Along with reminders, we also allow patients to manage their own appointments. |
Primrose |
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Messaging |
Some EMR vendors allow messaging through a patient portal but utilization of portals by patients have proven to be low. |
Our system allows you to message patients, send documents & images securely |
Primrose |
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Prior Auth |
EMR vendors do not support prior authorization. |
We get prior authorization for tests, procedures and surgeries. Your savings will be significant as our staff takes up the workload ¹ |
Primrose |
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Reviews |
EMR vendors do not remind patients to leave reviews leaving and your practice ends up losing patients |
We remind patients to leave a reminder after their appointment to dramatically increase your Google reviews |
Primrose |
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¹ - feature is available only in our Premium & Enterprise plans. Click to view our plans |
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